Is Moodu safe? What it can and can't do
Moodu is an AI companion for everyday emotional support. Here's what it's good for, where it stops, and what to do if you need more help.
If you're in crisis right now
Moodu can't call anyone or send help. Please contact people who can, right away.
- United States: 988 Suicide & Crisis LifelineCall or text 988
- United Kingdom: SamaritansCall 116 123
- Canada: Crisis Services CanadaCall 1-833-456-4566
- Australia: Lifeline AustraliaCall 13 11 14
- India: Snehi HelplineCall +91-22-2772 6773
- Anywhere, in an emergencyYour local emergency number
What Moodu is good for
- Talking through a hard day, a worry or a decision
- Getting racing thoughts out of your head at night
- A breathing or grounding exercise when you need to settle
- Noticing patterns in your mood over weeks and months
- Getting ready for a tough conversation
- Support between therapy sessions
What Moodu isn't
- A licensed therapist, counselor, psychologist or doctor
- A diagnosis, a treatment or a prescription
- Emergency or crisis care
- Always right. AI replies can be wrong, so check anything important with a professional
How Moodu responds when someone isn't safe
If you mention suicide, self-harm, hurting someone, abuse or a medical emergency, Moodu responds with care first and takes it seriously. It asks directly about your safety, shares crisis lines for where you are, and stays in the conversation with you instead of just handing you a number.
Moodu can't see where you are and can't contact anyone for you. If you or someone else is in danger, call or text 988 in the US or your local emergency number.
Teens
Moodu is for people 13 and older. If you're 13 to 17, you need a parent or guardian's permission. Moodu adjusts how it talks with teens, keeps conversations age-appropriate, and encourages bringing in a trusted adult, like a parent, school counselor or doctor, for anything serious.
Moodu isn't available to anyone under 13.
Already seeing a therapist?
Moodu can help between sessions: getting thoughts down while they're fresh, practicing what you're working on, or noticing how your week went. If something comes up in Moodu that matters, bring it to your therapist. If your therapist's advice differs from Moodu's, go with your therapist.
How your information is protected
What you tell Moodu is personal. Here's how it's handled, in plain words.
- Encrypted before it's storedYour chats, mood check-ins and notes are encrypted before they're saved.
- Never sold, never used for adsWe don't sell your conversations, check-ins or notes, or use them for advertising.
- No password to stealYou sign in with a one-time code sent to your email.
- Delete it all, any timeDeleting your account in Settings removes everything.
To answer you, Moodu's AI reads your message while it writes a reply. The details are in the Privacy Policy.
Support for the everyday hard stuff
Moodu is there for the ordinary bad days, the sleepless nights and everything in between.
3 days free on the yearly plan. Cancel any time.